Customer Service
Delight your customers with seamless support and watch satisfaction soar
With a link shortener for customer service requests, QR Codes for access to helpful resources, and analytics to back it up—your team is in good hands with Bitly.
Amado por grandes e pequenas marcas em todos os lugares
- Use branded short links with custom domains for SMS support conversations and build trust while resolving inquiries effectively.
- Give customers the gift of self-service by printing QR Codes on instructions or signage and offering offer tutorials or FAQs with each scan.
- Easily add short links to your chatbot workflows and help customers navigate complex, multistep processes—without having to lift a finger.
- Uncover common pain points or issues customers experience across channels thanks to trackable short links and QR Codes.
Set the bar for customer service with next-level convenience
- Process payments and orders via SMS or chat conversations using secure branded short links for reliable, hassle-free transactions.
- Let customers explore your offerings by printing QR Codes directly on order confirmation receipts sent out with each product shipment.
- Make it easy for customers to book an appointment, update an order, or request live agent support with deep mobile links.
Boost happiness and retention with quality connections
- Send automated short links at the end of every chatbot or live support conversation to collect customer feedback. Then, see how many people are clicking through.
- Drive growth and retention with personalized referral links that incentivize customers to share your brand with friends and family.
- Turn negative customer experiences into positive ones by offering discounts and special incentives through customizable QR Codes.
Conecte seu marketing com Bitly
Use nosso encurtador de URL e gerador de QR code para criar links com marca e QR codes em segundos — e depois rastreie cada clique e scan no Bitly.
Encurtador de URL
Links curtos que fazem mais
Personalize, compartilhe e rastreie seus links — cada clique diz mais sobre o que seu público deseja.
- Criação de links com IA
- Domínios personalizados e segundas metades
- Redirecionamentos de URL
- Encurtador de links em grande escala
QR Codes
Code que você pode editar e rastrear
QR codes dinâmicos para impressão e embalagens — atualize o destino a qualquer momento, sem necessidade de reimpressão.
- Cores, padrões e logotipos personalizáveis
- QR codes Dinâmicos
- Downloads em PNG/JPEG/SVG
- Criação em massa de QR Codes
Analytics
Veja cada clique e scan
Desempenho em tempo real para cada link e código, lado a lado.
- Rastreamento de geografia, referrer e dispositivo
- Dashboards de análise multicanal
- Análises e insights com tecnologia de IA
- Desempenho de campanha e UTMs
Veja como outras empresas usam Bitly
